Contents

Most frequent questions and answers

When activating or de-activating the licenses, you’ll need a working internet connection. Set the service order of the port connected to the internet to be the first in the service order list (Computer’s Sys Pref ->Network->Bottom left corner drop down menu), to make sure that Wavetool connects to the internet and is not trying to find the internet from the audio control port, for example. In case the “License type” drop down menu shows option “Wavetool” only, it means that the computer cannot access our server for some reason. Reboot the computer and see if it helps. Also, if you typed in the activation code manually, please make sure that there’s no typo or an extra space or mark in the code and that it is exactly the code you received when the license was purchased.

With iOS version 14 or later, you’ll need to change the Privacy settings to enable the connection. On your iOS device go to Settings -> Privacy -> Local Network and make sure Wavetool has a permission to use the Local Network. If that does not help, make sure in both macOS and iOS app the Wavetool (server) Identifier (in Preferences) is set for the same name. As a default it should be: wavetool

From macOS 10.14 onwards, you`ll need to go to System Preferences -> Security & Privacy and then choose Privacy window. Click `microphone`and select the checkbox next to Wavetool app to allow it to access any core audio device. Note: Apple uses “microphone” in this dialog, but the context includes inputs from any audio device.

Please make sure you have selected Axient Digital, NOT Axient (analog) from Wavetool Wireless IP List.

No Clients needed. You`ll need a Client feature included in Platinum Bundle only when you want to have a multi-user setup with independent audio mixes, audio outputs and channel layout on Remotes.

Yes. On a computer that currently has the license active, in Wavetool go to Wavetool menu item and choose “Licensing”. While connected to the internet, choose “deactivate” and the license will be available for a new computer. 

At the moment there are no plans for a Windows version of Wavetool.

The Trial mode will work for 7 days. Trial has all the features enabled and after 30 minutes the audio & RF curves will be muted until reboot. 

Use unique channel names on you wireless devices. Also check the other settings: Make sure your computer network port and wireless receivers are in the same control subnet (not for example Dante network). Turn off wifi for the setup. Start by using static IPs on both computer and wireless receivers to make troubleshooting easier. Remember to add your wireless receiver CONTROL (not DANTE) IP addresses to Wavetool`s Wireless IP List and choose the correct receiver model. After adding the CONTROL IPs to the list, give Wavetool ten seconds to poll the receivers before opening CH I/O and Wireless Device drop down menu.

Name your wireless receiver channels with unique names either from the receiver manufaturers own setup program or directly from the receiver front panel to let Wavetool detect the receiver channels correctly.

If you use Mac`s built-in headphone output as your audio device, first connect the headphones to your Mac and only then launch Wavetool. Sometimes when connecting / disconnecting the headphones to/from the computer will change the sample rate of the built-in i/o to 44,1kHz and this will cause the distortion. Wavetool requires the audio device to be set to 48kHz or 96kHz for both input and output device. Make sure that your Wavetool Audio Buffer Length is long enough for your audio device. Default is 128 samples which works well with most of the audio devices. If making buffer size greater does not help, please record your audio with software like Audacity, Reaper or Garage Band and verify that your audio is clean in the recording. If this is not the case, you probably have an issue with your audio chain / network.

We have seen a few cases where RME audio device was in use together with Wavetool. RME driver was not up to date and was sending a lot of MIDI messages to Wavetool. If you experience any memory problems with Wavetool & RME audio device, please update your RME driver to the latest one and see if it helps. Also, you can bypass MIDI in Wavetool preferences. Reboot Wavetool after clicking “Bypass Midi”. 

Basic functions

This is the main window of Wavetool.

This is the Wavetool toolbar.

Select tool

Choose this icon and then choose the channel you want to Solo.

Hint: You can also use the arrow keys for a faster navigation.

Zoom tool

Choose this icon and select a channel for Timeline window.
 

Select + Zoom tool

Choose this icon and select a channel for Solo & Timeline window.
 

Switch between
panel A or B

You can edit different channels to panels in channel I/O.
 

Solo Clear

Choose this icon to deselect all soloed channels. Clear all soloed channels, including hard solos, by pressing Solo Clear for 1,5 seconds (or the time selected for long click in preferences).

Hint: SHIFT + Left Click will reset single channel alert.

Chat

Opens Chat window. For more info check Chat section.
 

Groups 1-8

Groups that have channels assigned to them are displayed here. For more info check Groups & Snapshots section.
 
 
 

This is a channel. The input number is indicated top left. Channel name is located bottom center. The green trace shows the last 10 seconds of audio level. Audio levels below -48 dBFS are not shown.

To listen to a channel, click/tap on it. Active channels are surrounded by a green frame. You can change the single/additional solo mode in preferences.

Certain channels must be kept on at all times and good examples are comms or talkback. Simply press on the channel until the frame turns white (User pref Long Click). Now the channel is locked in “Hard Solo” Mode. Remove the lock by long clicking the channel again.

When the SCP algorithm detects a problem in a channel, Wavetool immediately draws attention to it by using bright red background. All alerts can be cleared using the “Reset” button or by hitting the space bar. You can change the SCP sensitivity under Preferences

Groups use a coloured background, instead of the normal grey, to highlight each channel name. You can listen to all the channels in a group by pressing the group button.

And if you don’t know all the actors you can add a picture.
For more info check the Players section.

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Ch I/O ⌘I

HINT: Select multiple channels to make quick adjustments.

HINT: Use ENTER and TAB to move between Names, Trim and Pan for faster editing.

HINT: Drag and drop channels and columns to edit order.

  • Name: Edit names by double clicking on the name.
  • Input ch: Assign hardware inputs to channels.
  • Patch selected…: First choose the channels to patch (for example from 1-64) and then input the first channel to be patched
  • Unpatch selected…: First choose the channels to be unpatched (for example 1-32) and then click Unpatch selected… tab to set the inputs for the selected channels to be NONE
  • Wireless device: Click a row to show a list of found receivers. Link an RF receiver to the input channel. This will display RF and battery data in the main window.
  • Player: Assign a player to your channel (read more here)
  • Disable SCP: SCP is designed for lavalier microphones. You might have other input sources. Disable SCP to avoid too many false alerts.
  • Disable RF Warnings: If your transmitters move out of range a lot, you might not want to be alerted every time.
  • Pan: Between -100 (left) and 100 (right)
  • Trim: Edit the input trim. (Channel max trim is +28dB)
  • Choose the panel (A or B) where the channel is shown
  • Enable Instant Replay on selected channel
  • Auto Solo: Choose Auto Solo channels. These channels will be soloed when there`s no active solo selection
  • Solo Link: Link channel solos by choosing a Solo Link
  • Set Trim On Selected Channels: Lets you trim multiple channels at once. (Channel max trim is +28dB).
  • Output channels: Route mono or stereo output of the application to the correct channel on your audio device. Note that different in/out device combinations are possible. It is also possible to create an Aggregate device in macOS Audio MIDI setup if you want to go crazy and use a lot of inputs. (read more here about creating separate mixes to connected remotes.)
  • Audio memory usage: Shows how much memory is used by Instant Replay

HINT: Write “–” + three characters after the channel name and the channel strip number will be replaced by these three characters.

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Inventory & Wireless IP List

With the latest version, setting up Wavetool is faster than ever before using the Inventory window under Edit (⌘D). Simply drag and arrange the wireless receivers to the desired order and the devices will be automatically assigned to audio channels. The auto-discovery works with Shure Axient Digital and ULXD receivers. To enable the auto-discovery of Shure devices, check the box “Auto-discover Shure ULX-D & Axient Digital” in opening window and choose the correct network interface connected to the control port of the receivers. Also other Wavetool supported receivers that cannot be auto-discovered, can be added to the Inventory by first adding them to the wireless IP list. 

  • Supported receivers:

    • Sound Devices A10 RACK w/ A10-RX with A10-TX & A20-Mini, Wisycom MCR42 or Lectrosonics SRc More info (PDF 168KB)
    • Beyerdynamic TG1000 (firmware 2.03.18 or newer)
    • Lectrosonics Venue2
    • Lectrosonics DSQD
    • Sennheiser G3 (firmware 1.7 or newer)
    • Sennheiser G4 -Series
    • Sennheiser EM2050 series (firmware 1.7 or newer)
    • Sennheiser EM3732-II
    • Sennheiser EM6000
    • Sennheiser EM9046 (firmware 4.0.0 or newer)
    • Sennheiser EM3532 More info
    • Sennheiser EM1046 More info
    • Shure Axient Analog
    • Shure Axient Digital (Auto-discovery supported)
    • Shure UHF-R
    • Shure ULX-D (Auto-discovery supported)
    • Sony DWR-R02DN
    • Sony DWR-R03D
    • Wisycom MRK950 & MRK960
    • Wisycom MRK980 (firmware 1.7 or newer)

When using receivers that cannot be auto-discovered, you need to type in the receiver ip address and select type of receiver. Do this by opening the “Wireless IP” window under Edit (⌘W). If the receiver is connected correctly the Ping will show OK. You can save your ip setup and open it at a later time. Or import the info from WWB6 (Shure Wireless Workbench, Firmware & Network Summary Report -> Export as CSV ) Once the setup is done the “Ch I/O” page will show all detected receivers by name in the drop-down menu. In case you are using auto-discovery for Shure Axient Digital and ULX-D receivers, these devices will be automatically added to the Wireless IP list.

HINT: The receiver channel names need to be independent for every channel so name the rx channels before launching Wavetool.

HINT: With Sony DWX Receivers, you`ll need to have the transmitters on when you pair the receivers with Wavetool for the first time.

HINT: For the Sennheiser G3 500 & 2000 series the RX/TX firmware needs to be 1.7 or higher

HINT: For Wisycom it is not possible to run the Wisycom Manager simultaneously with Wavetool due to a limitation in the receiver.

– The orange trace shows the last 10 seconds of the combined antenna levels.
– Next to the input channel number A/B letters show the active antenna input on the receiver.
– A battery indicator is located on the top right.
 
There are two types of alerts available when connected to a wireless receiver.
– The “LOW RF” alert will turn on when the incoming RF signal drops below user defined threshlod. This alert can be turned off, on a channel-by-channel basis, in the “CH I/O” window. The “LOW RF” alert will recover when the RF level comes back. You can change this behaviour and RF alert threshold in the Preferences (Cmd+P) window.
– The “Low battery” alert will turn on if battery status goes below user defined threshold. Please note that Wavetool is dependent on the receiver data to convey the correct battery data. And the battery alert threshold can be adjusted in preferences. (Cmd+P)
Features specific to some digital receivers:
Quality Level.
Quality Level can be low although RF level is high.
 
Features specific to: Axient / Axient Digital / ULX-D / EM6000 /EM9046 / Sony DWX Gen3
Battery status shown in h/min. Works when the transmitter is used with the manufacturers own rechargeable battery and the receiver shows this value.
 
Features specific to: Sound Devices A10 RACK with A10-RX. The transmitter has a memory card slot and it allows the user to record directly to the memory card. Wavetool is able to show if the recording is on and displays it on each channel strip in red.
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Instant Replay

Get instant access to your audio history!
With Instant Replay you can go back in time and listen to 5 min of audio history!
SCP will tell you when it thinks you might have a broken mic cable or other unwanted signal.
Instant Replay lets you go back in time and listen to it!

When selecting a channel with the Zoom tool the timeline window shows you a 5min audio history of the channel.
Here you can go back in time and listen to the channel audio history. ⌘M makes a blue marker in the timeline.

Remember to enable Instant Replay in Channel I/O per channel

  • Upper left corner in red shows the playback moment.
  • The + Button shows or hides the Channel Detail window.
  • The slider works as an zoom tool, that lets zoom in on a specific area.
  • Export audio: export a 5min audio file with the screen capture for later examination!
  • Stop Instant Replay: Stops the playback of the audio.
  • Timeline to zero: Resets the timeline to zero.
  • The red solid vertical line is the playhead.
  • Red dotted vertical line is a SCP marking.
  • Blue dotted vertical line is an added marker to timeline. (⌘M)
Show / Hide RF, Quality and Audio levels in Zoom window.
Show / Hide by clicking on the text.
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Mic Check

The Mic Check mode lets you mark the microphones that are good to go and see which mics that still needs to be checked. This mode can work independently for four Acts. Channels can be checked either by using long click when in Mic check mode or by selecting the channels from the Mic check window. Also when in Mic Check mode, selecting a channel and then pressing Y on keyboard will check the channel and pressing N on keyboard will uncheck the channel. 

The Mic Check window shows who checked the mic and when. It also shows the mics that needs to be checked per Act. There is a comment line for every channel for additional notes. When Mic check is enabled, Mic check follows Y/N keyboard commands.

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Notebook Mode

The Notebook Mode lets you quickly make notes about mics or performers. Open Notebook timeline window from the Edit menu. Enable Notebook mode by choosing Notebook mode from the edit window. Notebook Mode was designed for reality show productions but can be used in any applications that require quick notes about the channels. 

In a Notebook Mode, long clicking a channel will open up a text editor with macro buttons. Adding a note from this window will add a note about this particular channel to the Notebook timeline. The timeline can be exported as a .csv text file. 

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LTC

In case LTC timecode is being routed to Wavetool audio input device, Wavetool is able to show LTC timecode in a channel and on a big separate timecode window. In Channel i/o, choose Wireless Dev. drop down menu and instead of choosing wireless device, choose LTC Timecode. If there’s incoming LTC to corresponding channel, Wavetool will show the information about it.

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iOS Mobile Remote & Streaming

iOS app Instant Replay and Zoom window

iOS device users can enjoy the benefits of seeing RF and Quality levels on a five minute timeline. It is simultaneously possible to replay and listen to the 5 minute audio history of the channels. The “Instant Replay” needs to be enabled on the Server Wavetool computer.

iOS app Streaming

Wavetool streams audio to the iOS device. You will notice that the buffer size fluctuates widely if the Wi-Fi connection is bad. If the buffer runs out, the connection will be reset and the buffer will need to refill itself before audio playback can resume.

Start the stream by tapping on the “Start stream” button in iOS.

Tap on “Stream Buffer” to edit the buffer. The buffer size can be adjusted from 50 to 3000 milliseconds. Try with a small buffer size first and increase it if you encounter problems.

Choose AAC & Mono streaming for more challenging Wi-Fi environments on the iOS device (Swipe right to get to the iOS Settings).

iOS app settings

Here you can:

– Set your chat username and text size

– Choose to which server/client you want to connect

– Enable Mic Check mode

– Enable Notebook mode (iPad only)

– Choose between PCM or AAC as Streaming mode

– Choose between Mono or Stereo audio stream

– Single solo mode on or off

– Show/Hide for RF, quality and Audio levels in the Zoom window

– Choose the number of Macros that show up in the chat window and fIlter the chat messages

– Choose Player image brightness

– Enable the iOS device to vibrate or to play notification sound when chat message arrives

– Enable “Create players” mode to add player profiles by using iOS device camera or photo library

– Set timeout in seconds for Flash messages

– Set long click duration in seconds

iOS app Chat

On the iOS device, swipe left, and you will find the chat window.

Press and hold the chat macro button to edit text.

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Preferences ⌘P

Under the Preferences / General menu you can adjust the following settings.

  • SCP sensitivity (Default: Low). Lower the setting if you are getting too much errors. SCP is looking for un-natural sounds and you might need to change this setting depending on type of microphone or sound source. High gives more alerts, low gives less. Turn off SCP per channel in Wavetool Ch i/o. 
  • Low frequency detector sensitivity (Default: Off). SCP looks for very low frequencies that are produced when a cable is broken. If you are working on a loud stage or microphones are near bass cabinets you will need to lower the sensitivity.
  • Disable all warnings. Maybe you are preparing the gig and don’t want multiple alerts going off.
  • Recover from RF warnings. If your artist is running back and forth to a dressing room with no RF coverage then the Low RF alert will be reset once the transmitter is within the range.
  • RF alert threshold: Set the threshold for when you want to show the Low RF Warning.
  • Battery alert threshold: Set the threshold for when you want to show the Low Battery Warning.
  • No signal threshold: dBFS from -180 to -60 (0 = off) Set the threshold for when you want to show the No signal Warning.
  • Audio buffer lenght: Set your desired buffer lenght (shorter = less latency) Attention! 64 samples might not work with all soundcards
  • Wavetool Server identifier: In case of multiple Wavetool server computers in a single network, set an independent identifier name so, that you’ll know which computer to connect to with iOS/macOS remote.
  • Channel metering & SCP mode: Pre Trim / Post Trim setting. Post trim metering should be used when ever the levels have been trimmed up or down in Wavetool Ch i/o.
  • Single solo mode is familiar from most of the mixing consoles. When activated, you can only listen to a one channel at a time. When not activated, the solo will work in additional solo mode.
  • Maintain solo selection after snapshot change.
  • Bypass MIDI for snapshots: Bypasses all incoming MIDI commands. Reboot Wavetool after changing this setting. 
  • Search for Sennheiser 3532 devices when Wavetool is launched.
  • Sound Devices A10 RACK: search A10-RX / Wisycom MCR42 or Lectrosonics SRc devices when Wavetool is launched. Attention! A10-RACK and EM3532 cannot be used at the same time.

Under the Preferences / Display menu you can adjust the following settings.

  • Audio & RF line width: Adjust the line thickness
  • Audio curve color
  • RF curve color
  • Antenna A curve color
  • Antenna B curve color
  • Channel strip titel:
    • Channel strip name
    • Player role name if available
    • Player real name if available
    • Wireless channel name if available
  • Channel strip border color
  • Player image opacity: Set the opacity of your pictures on the channels.
  • Flip channel strip lables: Puts the name label at the top of every channel.
  • Reset to default: Resets to the Wavetool settings.

Under the Preferences / Chat menu you can adjust the following settings.

  • Chat Username: Set the username you want the Server/Client to show up as, in the chat window
  • Chat font size: Adjust the size of the font in the chat window. 36px, 24px or 12px
  • Macro button scale: Adjust the scale/size of the Macro buttons. Big, Medium or Small
  • Keep chat window always on top: Keeps the chat window on top of all programs.
  • Flash screen when chat message is recived: A red frame around the main window will blink on incoming chat message.
  • Listen to chat OSC message on port 53005: Chat accepts OSC messages. As an example, in QLab it`s possible to do a network cue, which sends a message to Wavetool Chat member(s).
  • OSC Format
    • /wtchat/ “Message”
    • /wtchatflash/ “Message”
  • OSC Examples
    • /wtchat/QLab/All “Intro video started”
    • /wtchatflash/QLab/Foh “SHOW IS ABOUT TO BEGIN!”
  • Chat Macros: Edit the messages for the Macros 1-7 and assign a MIDI message as a trigger.
  • Close flash message: Midi Learn Wavetool Chat to close the flash message by external midi command
  • Message settings: Choose which messages you like to show up in the chat window.

Press and hold the chat macro button to edit text.

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Edit Mode ⌘E

In Edit Mode (⌘E) you can Drag and Drop the channels as you like to have them in the Wavetool Main window.

In Edit Mode you can also edit single channel settings in the popup window by clicking on the channel.

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SCP

Yes.

SCP is our own algorithm for detecting problems in an audio signal. SCP is designed for use with live microphones. Set the SCP alert level to your liking under Preferences. High sensitivity will give you more alarms while low sensitivity will be more robust. SCP will tell you when it thinks you might have a broken mic cable or other unwanted signal. Turn off SCP in Wavetool Ch i/o per channel.

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Chat

Access the Chat window by pushing the Chat button in the main window. Here you will find seven custom macro messages that you`ll be able to edit in Preferences / Chat. At the bottom of the chat window you`ll find a drop down menu with all the chat members. You can send the message to all the chat members or directly to a one member of the chat. In a text field you can write a custom message and two buttons Send and Flash are next to it. Send will send the message to the assigned recipiant. Flash will send the message and page the recipiant with an blinking Chat notifier with the written message and sender information.

Functions keys:

F1-F7 for custom macro messages. Or assign MIDI messages in Preferences/Chat

F8 for previous clicked channel in the Main window

F10 send FLASH message to all

F12 Clear chat messages

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Players ⌘A

To add or edit a Player, go to the Edit menu and Players, or use quick command ⌘A. In Players window you can add or edit players for the show and sort them by real name or role name. If you have large pictures added to a player you can compress the images.

You can add a image, name or role name and write additional notes for the player / actor. You can link the player to the matching audio channel in channel i/o Player drop down menu. The Player image will then be shown on the channel and it`s opacity can be adjusted in Preferences menu. When selecting the channel with zoom tool a timeline window will open up with Player details and with five minutes of Audio and RF/QL history of both antennas. You can save or load your cast with several Players.

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Groups & Snapshots ⌘G

Open Groups & Snapshots from the edit menu or use quick command ⌘G.

In this window, you can name snapshots, name the groups, assign channels to groups, add new snapshots with independent group members and set MIDI parameters per snapshot, for an external snapshot trigger. You can move the snapshots by using move up or move down keys and copy data to a new snapshot with the Copy data function. Group colors can be changed and all the changes needs to be done EDIT ON. To change a snapshot, open up your snapshot list from the edit menu. If you hard solo a group by long-clicking it, the group will stay soloed even when changing snapshots. Clear all solos, including hard solos, by long-clicking Solo Clear.

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Remote Apps

The desktop and iOS remote Apps are free of charge and can be found on our download page.

You can connect multiple desktop and iOS remotes to control Wavetool. If you want to have an independent audio mixes for your remotes you`ll need a Platinum Bundle license.

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Clients

Up to four Remote Clients (iOS/ macOS) with independent audio mixes, audio outputs and channel layouts can be used with the Wavetool server when connected to the same network.

The Wavetool server and all the Remotes have their own independent audio output, from the output audio device that is connected to the server Wavetool computer. To assign a hardware output to a Remote, go to channel I/O window, choose the client tab you want to edit and assign your hardware audio output. Server and client cannot share the same output channels.

To edit client channel layout, drag & drop channels, enable/disable channels or assign them to Panel A or B. Pan / Trim can be adjusted independently for all clients.

Client name can be changed under Client tab and Client friendly name.

Copy layout from Server: If you have made a layout on the Server and want to copy it to the Clients, use this function. 

Set Trim On Selected Channels: Lets you trim multiple channels at once. (Channel max trim is +28dB)

HINT: Both Desktop and iOS Remotes can be set to control the Server Wavetool computer.

Connected iOS Remote can stream audio to the iOS device. Push the Start Stream button in the iOS app to start the stream. Next to the Start Stream button is the streaming buffer and by pushing the buffer button you’ll be able to adjust the length of the buffer between 50ms to 3 seconds, depending on the network quality.

Wavetool Clients MADI pictorial diagram (PDF 2,3 MB)

Wavetool Clients pictorial diagram Dante (PDF 1,5 MB)

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Hard Mute tool

Hard Mute possible broken channel so, that when changing the snapshots, it won’t show up to the mix before it has been fixed. Instant Replay can be used for listening the Hard Muted channels. 

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Lock function ⌘L

Lock Wavetool before leaving the listening station. 

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System requirements

The latest version of Wavetool supports macOS from 10.13.6 (High Sierra) to 12 (Monterey) and works natively with both Intel and Apple M1 chips. 

Total System RAM 8GB minimum is recommended. Screen resolution 1024×768 minimum. Intel Core i5 processor or newer is recommended.

Wavetool on iOS supports iOS version 11 and later.

Wavetool workflow is at its best when used with a touch screen. Viewsonic makes a range of touch screens that works well also with the latest operating systems (both with Intel and M1 chips) with Viewsonic’s own, free of charge, touch driver. Learn more about Viewsonic TD Series here: https://www.viewsonic.com/touch/touchscreen-monitor

Note, that operating systems from macOS 10.15. Catalina onwards seems to require an external driver, for a touch screens other than the Viewsonic ones mentioned above, for a touch feature to work.

https://www.touch-base.com drivers will be your solution here. Please contact them directly in case you have compatibility questions with your macOS and available touch screen. They do have automatic macOS utility that will identify any known USB touch device from the system or you can manually choose the driver from the list. The trial driver will be emailed to you for a 7-day test purposes.

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How to network

A simple guide for simple audio professionals.
Wavetool supports:

Easy setup

  • Automatic discovery within a local network. No network or port setup needed for the user.

Advanced setup

  • Do you live in a larger managed network environment? No problem! Use static ip addresses for your devices. Wavetool traffic can be routed between Vlans. All you need to know is the IP address that your computer uses to connect to the network with access to the iOS device. That address needs to be entered into the Wavetool iOS remote.
  • Wavetool uses TCP and UDP traffic. If the TCP port 57576 and the UDP port 5353 (Bonjour) are blocked, your IT wizards will need to open them. Sennheiser receivers talk on UDP port 53212.

Cable or WiFi?

We recommend connecting your mac to the network with an ethernet cable. For best streaming results, it is safer to leave WiFi for your iOS devices. Recommended settings for show computers:

  • Turn Wi-Fi OFF
  • Turn off option “Show Wi-Fi status in menu bar”
  • Go to System Preferences -> Network. Select Wi-Fi on the list. Press the “-” button on the bottom and “Delete the selected service”
  • Now your computer is operator-safe!

DHCP or STATIC addresses?

DHCP automatic ip addresses are a nice way of getting all you devices to be easily found on the network, but we have noticed that DHCP addressing causes a lot of issues for many sound engineers. We recommend putting static ip addresses on all your gear.

Default Gateway

In case you ever need to connect your Wavetool computer to internet or other networks it is also good to keep the Default Gateway set to 0.0.0.0. Otherwise your computer might get lost and think it will find google on your control network. 

Multiple network cards?

We often see people running separate networks for audio (as in Dante or AVB) and control (wireless receivers and Wavetool iOs devices). As long as you keep you cables marked and color coded you should be fine. Use static addresses (see above) for all networks and leave the Default Gateway empty (see above). It also helps to rename the network card so you can find them easier (press the gear under the network interfaces list to do this).

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Creating an aggregate device

It might be necessary to use inputs from different audio interfaces. Apple uses a function known as aggregate device, which allows the user to create a virtual sound card that uses many physical interfaces. Because this is all Core Audio, Wavetool will happily use aggregate devices.

For instructions on creating an Aggregate Device, please check out this neat step-by-step guide from Native Instruments or Apple.

HINT: You can change the channel order in an aggregate device by dragging the interfaces from left to right in the setup screen.

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Audio interfaces and sample rates

You can use different input and output devices (e.g. Dante DVS in -> internal Headphone Out). Wavetool supports 48kHz and 96kHz sampling rates. Wavetool prompts you to choose the interface at startup. Both interfaces need to be in the same sample rate and bit depth before Wavetool can accept them. Please go to macOS Audio/MIDI Setup and ensure that your devices are in the correct sample rate and bit depth.

Wavetool has been tested with Dante Virtual Soundcard, Digigrid MGB and RME HDSPe (using thunderbolt PCIe chassis). Our test computers range from various Mac laptops to MacMinis. We are confident that Wavetool will run seamlessly on any up-to-date Mac.

Please make sure that at least one i/o device (hardware or virtual) is connected to your computer before launching Wavetool.

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Legacy receivers

Supported features for EM-3532 connected with RS485

  • RF data
  • Battery data
  • Change the EM3532 ID number
  • Monitor up to five receivers linked over one serial port.

EM3532 Wavetool Instruction (PDF 202KB)

The driver needed for the Brainboxes / SerialComm USB-Serial adapter won`t work out of the box with MacOS 10.14. or later. If you are planning to use EM3532`s with Wavetool, please contact us first at support@wavetool.fi for more instructions.

Supported features for EM1046 connected with Brainboxes ES-320 Ethernet – RS422 Serial Adapter

  • RF data
  • Battery data

EM1046 Wavetool Instruction (PDF 576KB)

HINT: When choosing audio input to be NONE with Sennheiser EM3532 & EM1046 Wavetool shows the receiver audio level.

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Licensing

Wavetool will work 7 days without a license on your computer but the audio and RF trace will be muted after 30 minutes. This should enough time for you to test your setup and to fall deeply in love with Wavetool. To make the platonic relationship official, get your Wavetool licenses from our Shop page.

Wavetool Licenses:

Wavetool V3 simplifies the licensing agreements and from now on the available permanent licenses are:

  • Wavetool LITE with 16 channels (NO Chat, extra channels, Snapshots or Clients available)
  • Wavetool Pro with 64 channels (NO Chat, extra channels, Snapshots or Clients available)
  • Wavetool Bundle with Chat, 128 channels and Snapshots
  • Wavetool Platinum Bundle with Chat, 128 channels, Snapshots and Clients.
Rental Licences
Used up your trial and not sure yet? A gig coming up this weekend and Wavetool would be the perfect tool? If you rent Wavetool you will get the full package with all the features included, like in the Platinum Bundle!
 

With any license problems or questions please contact support@wavetool.fi

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How should Wavetool be connected?

Using traditional USB or networked audio interfaces there are many different options. Here are two system drawings using Dante and MADI as an example to help you get going.

DANTE
Using Dante Virtual Soundcard from Audinate you can get your Dante audio network channels to show up in Wavetool. You can then stream your monitor feed back to the Dante world or simply plug in your headphones into the computer.
Wavetool Dante pictorial (PDF 1,1MB)

MADI
MADI being the choise of many console makers, it is easy to plug Wavetool in to your MADI stream. Split the MADI signal from your stage rack and plug it in to a MADI interface in your computer. You can then listen to the MADI feed with headphones, external sound card or by building a WiFi network for remote operation and listening with iOS devices.
Wavetool MADI pictorial (PDF 1,8MB)

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Troubleshooting network problems

iOS devices and streaming

If the iOS device jumps between two WiFi access points it will lose connection for a short period of time. This will reset the connection. If you encounter problems with your network, here are some things to consider.

Currently, iOS devices automatically search for internet connections on a given network. If the network is a local one without access to the the internet, the connection drops and therefore, you should manually specify network use without internet access under iOS settings.

Trouble finding your wireless receivers?

  • After you type in the ip address of the receiver, Wavetool will look for receivers every 10 seconds so please be patient.
  • Wavetool lists your wireless receivers by name in the drop-down menu under CH I/O, so make sure every channel has a unique name. Format the names as 01_Name to get a nice alphabetically sorted list.
  • Make sure your computer ip address is in the same subnet range as the receiver (if receiver is 192.168.1.45, then you computer ip address should start with 192.168.1 and end in something else than any other device on the network)
  • Can you ping the receiver? Open Wavetool Wireless IP List and see if the Ping says “OK”. If not, most likely the computer and the receiver are not in the same subnet or something is blocking the computer to connect to the receiver. 
  • Are you using multiple network interfaces? Try turning Wi-Fi off and disconnecting all other networks for troubleshooting.
  • Are you using DHCP? Set all the devices to static addresses.
  • If your are using Wisycom receivers please make sure that the Wisycom control software is not running, as the Wisycom receivers can only accept one connection at a time. Sorry.
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Clear user preferences and quit

IP addresses and players will be deleted if you don’t save them separatly.

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